FAQ

Normally, the delivery time depends on shipping method and destination country. To the USA, it takes 6 – 12 days.
We use Yunexpress, Yanwen, CNE, 4PX, UBI and DHL for shipping.

We provide dropshipping for online sellers all over the world.

Sourcing
We source products of reliable quality directly from manufacturers. Purchased products at favorable prices.

Warehousing
We offer 100% free warehousing service for your inventory. We have 3 warehouses in China and US.

Quality Check
Packaging and product itself are checked before shipment to make sure everything we sent is in perfect condition.

Packaging
We make sure the product is packaged perfectly and ready for fast shipping.

Fulfillment
Orders are fulfilled in 24 hours with preordered inventory kept in our warehouse or in 3-5 days without preordered inventory. Tracking numbers are synced automatically to your store once orders are fulfilled.

Branding
We handle everything for your private branding, including customized product packaging, inserts, product logo, etc. Based on order volume, saving you as much cost as possible.

We accept refund or return under any of the conditions below:

1. The product is lost and the delivery status on 17track is not “delivered”;
2. The product is broken or damaged before we send it out;
3. The tracking number of the product is invalid to check the delivery status;

We don’t resend or refund when:

1. The parcel is not delivered due to the wrong address or phone number given in the orders;
2. The parcel is not delivered due to the local post office fails to contact the recipient.

Our price quoted as three part.

1. product unit price. We try to get the best price for you ready to promote.
2. shipping cost. There is several choices you can choose, shipping time from 3 – 20 days.
3. processing cost. This is the value we invested. Good quality, Good price and Good shipping for your winning products.

You can pay in the following ways:

PayPal. Please note that PayPal will charge commission fee additionally for each payment. It is 4.2% per payment.

Wire Transfer. We will send you our bank information in the invoice. Please note that your bank will charge fees for each transfer.